FAQs

What is a merchant account?
A merchant account is a relationship between a retailer and a merchant bank. This allows merchants to accept credit card and debit card payments from customers.

How do I apply for a merchant account?
Click here to apply for a Pay1Secure Merchant Account.

When do credit card transactions get funded?
In most cases, your transactions are deposited into your checking account within two business days after you close your batches.

If I have bad credit or no credit, can I be approved for a merchant account?
Our approval rate for merchant applications is 98% regardless of credit or business type (excluding prohibited merchant types).

What is an internet merchant?
An internet merchant is a term used for merchants who conduct business on the Internet.

What is a shopping cart?
A method of collecting the items chosen by a consumer for purchase from an online catalog.

Do I need a shopping cart to be an internet merchant?
No. A virtual terminal will work just as well. However, merchants that have a large number of products may find it easier to use a shopping cart

What if I need help with my merchant account?
Pay1Secure Merchant Services Customer Service representatives are available 24/7/365.

If I buy a terminal from Pay1Secure, do I have to process with Leaders Merchant Services?
No, you can process with almost any processor.

What is your privacy policy?
A privacy policy states what information may or may not be released to outside sources. To view Pay1Secure' Privacy Policy click here.

What kind of training is required for using a credit card terminal?
A Technical Services Department representative will train merchants to use terminals supplied by Pay1Secure. Also, a toll-free customer service number is provided and representatives are available 24/7/365.